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Divine Design – Terms of service Updated: 02/01/2025
Welcome to Divine Design. By accessing or using our website ( www.divine-design-sl.com ), you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our services. If you do not agree with these terms, you may not access or use our website.
1. General Information
• Website Owner: Divine Design
• Business Address: Galawila Road,Homagama.
• Contact Email: info@divine-design-sl.com
2. Eligibility
To use our website, you must:
1. Be at least 13 years of age or have parental/guardian consent.
2. Provide accurate, complete, and updated personal information when making purchases or creating accounts.
3. Product Information
We strive to ensure that product descriptions, images, and prices are accurate. However, we cannot guarantee that all details are error-free. If a product is unavailable or listed with incorrect pricing, we reserve the right to cancel the order and provide a refund.
4. Pricing and Payments
• All prices are listed in LKR (Rs) and include applicable taxes unless otherwise stated.
• Payments are processed securely through our accepted payment methods.
• Divine Design reserves the right to change prices at any time without prior notice.
5. Shipping and Delivery
• Shipping: We offer shipping within 3-5 working days in Sri Lanka. Delivery times may vary based on location.
• Shipping Fees: Calculated during checkout based on location and order value.
• Tracking: Orders include tracking information for your convenience.
• Delays: Divine Design is not responsible for delays caused by courier services or unforeseen circumstances.
6. Returns and Refunds
We aim to ensure customer satisfaction. If you’re unhappy with your purchase, refer to our Returns and Refund Policy for guidance. Key points include:
• Items must be returned within 7 days of delivery.
• Products must be unworn, unwashed, and in their original condition with tags intact.
• Refunds are processed after inspection of the returned item(s).
7. Gift Cards
• Gift cards are non-refundable and cannot be exchanged for cash.
• They are valid only for purchases made on our website or authorized locations.
8. User Accounts
• Customers may create an account for a personalized shopping experience.
• It is your responsibility to maintain the confidentiality of your account credentials.
• Divine Design reserves the right to suspend or terminate accounts for any misuse or violation of these terms.
9. Intellectual Property
All content on the Divine Design website, including logos, images, text, and designs, is the intellectual property of Divine Design. Any unauthorized reproduction or use is prohibited without prior written consent.
10. Limitation of Liability
Divine Design is not liable for any direct, indirect, incidental, or consequential damages arising from your use of the website or inability to use it.
11. Privacy Policy
Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.
12. Changes to Terms and Conditions
Divine Design reserves the right to update or modify these Terms and Conditions at any time without prior notice. Changes will be effective immediately upon posting on this page.
13. Governing Law
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Sri Lanka.
14. Contact Us
For any questions or concerns about these Terms and Conditions, please contact us at:
• Email: info@divine-design-sl.com
• Phone: +94777208102
